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Cpanel awstats not updating1/10/2023 ![]() If you still have to put up with any issues, please login to our live chat. This cron job will run once everyday to help update the statistics for all your websites. However, this is not the best possible solution as the implementation of this particular fix will only mean that the stats are updated from the day of the rrd files being removed and not the current day and date.Īt this time, I am setting a cron job which will automatically update the stats. Once this is done, the stats will automatically start getting updated. Stats may not begin working and updating until after the first 24 hours. ![]() The suggestion they are giving right now is to remove the existing rrd file for every domain on the server. cPanel offers several built-in statistic reports, and AWStats is one of the. We have a ticket open with cPanel, but the solution provided by them isn't a permanent solution.ĬPanel engineers are of the opinion that the primary reason of this problem existing is the current rrd tool responsible for data to be stored in time series. We are trying to find out a solution until cPanel support manages to rectify this problem. I do agree that you are not the only one who is having this problem as we have received few more complaints about the stat’s problem. I would love to be in the position you seem to be in (which is how things worked when I first signed up) where I can go into my stats every few days and see what is going on without running the risk of losing stats for the days when I haven't logged in. If I leave my stats until next Tuesday without updating them manually and then try to update them, I will lose all stats from now until then because, in eUKhost's words, "the log file gets rotated". This wouldn't be a problem in itself but for one thing. If I don't visit until next Tuesday they will still show the position at at this morning. If I do nothing and go into them tomorrow they will show the situation as at this morning when I last updated them. Domain Can not view accounts in cPanel/WHM. If I go into my stats now they will show the situation as at this morning when I last updated them (which I do by clicking the Update Now button at the top). Such information can be received by checking your website statistics from your cPanel, the Logs. The problem is mine don't update automatically. ![]() ![]() (I have to say that at my previous host stats were always shown in real time but that's another issue). My understanding is that the stats are supposed to automatically update once per day. ![]()
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